We are shipping with DHL Express for international orders. Estimated delivery time to Europe is 2-4 business days, to North America is 3-6 business days, and to the rest of the world is 4-7 business days.
Delivery may take longer for Remote Locations and during holiday campaigns. Please order timely for holidays.
Express Shipping is free to Europe and North America for all orders, and free to everywhere else for orders over $200 in total.
Please check your country's customs pages for applicable rates.
- United States shipments are free of import charges and tax up to 800$ total of purchase.
Bank Transfers and Pay at Delivery options are available only in Turkey.
If shopping internationally, you can take advantage of the secure and hassle free experience of paying with PayPal on our website.
We gladly accept returns, exchanges, and cancellations. If the item has arrived in a damaged/defective condition to you, Kitbox will be responsible for all return or replacement costs including shipping. Please contact us if you think that your item is defective at info@kitboxdesign.com. For any other reason; Buyers are responsible for return shipping costs. To return an item, contact us within: 14 days of delivery. Ship items back within: 30 days of delivery. Or Request a cancellation: Before item has been shipped.
* The products that are bought during campaigns can not be returned or exchanged unless they arrived damaged, or wrong.